Start where you are. Each level assumes the one before it, so your skills compound instead of repeat.
Level 1 · Foundations
Settlement Reader
For accounts executives new to payment gateway reconciliation. You learn to open the PayU dashboard, download the settlement report, and understand what T+1 and T+2 mean for your cash flow. You match a single settlement batch to the bank credit and identify MDR and GST deductions line by line.
Level 2 · Practitioner
Reconciliation Specialist
For reconciliation and finance staff who close monthly books. You handle refunds, partial refunds, failed transaction auto reversals, chargebacks, and fee and tax variances against the PayU invoice. You reconcile PayU data into Zoho Books and tie MDR GST to GSTR-2B for correct ITC.
Level 3 · Advanced
Payments Finance Lead
For finance managers owning multi product PayU setups. You reconcile subscriptions, standing instructions, EMI and no cost EMI subvention, payment links, and PayU Payouts with TDS. You build controls and webhook based checks so nothing settles or reverses without a matching book entry.
Module 1: The PayU Dashboard and Reports
Learn where the numbers actually live, the transaction view, settlement report and downloadable CSV, and how a single credit blends cards, UPI, debit, credit and pay later into one deposit. The common mistake is treating the settlement credit as your sales figure, which hides the MDR and GST already netted off and leaves revenue overstated.
Module 2: Settlements and Settlement Cycles
Work through the T+1 and T+2 cycle, priority settlements, and how capture date, not order date, drives when money arrives. Merchants lose track when a settlement spans two dates or when priority settlement fees are deducted silently, so amounts sitting in unsettled status get counted as received and cash flow forecasts break.
Module 3: Reconciling Payouts to the Bank
Match each settlement reference to the exact bank credit, splitting the gross transaction value into net credit plus MDR plus GST plus any refund and chargeback deductions in that batch. The leak here is the unmatched difference parked in a suspense ledger and never cleared, which quietly grows into a real loss at year end.
Module 4: Transaction Fees, GST on MDR and Claiming ITC
Reconcile the MDR rate charged against your contracted rate, then tie the GST on MDR in the settlement file to the line in PayU's monthly GST invoice and to GSTR-2B before you claim ITC. Claiming ITC on a GST amount that does not match PayU's invoice, and missing ITC entirely because nobody reconciled the fee invoice, both invite notices and lost credit.
Module 5: Refunds and the Refund Lifecycle
Follow a refund from initiation to the settlement impact, covering full refunds, partial refunds, and the automatic reversal PayU posts when a transaction fails but the customer was charged. Booking a refund as an expense while the same amount is also deducted in the settlement records it twice, and an unmatched auto reversal shows as a phantom shortfall.
Module 6: Disputes and Chargebacks
Use the chargeback dashboard to track cases through representment, pre arbitration and arbitration, and respond before the reply date so you do not forfeit the amount by default. Firms lose money when the chargeback debit hits the settlement but is never provisioned, and when a case is won but the credit back is not tracked.
Module 7: Payment Links, Checkout, EMI and Subvention
Reconcile payment link collections and checkout orders, and split EMI transactions correctly where the customer pays interest versus no cost EMI where you bear the subvention plus GST on it. Booking the full order value as revenue while ignoring the subvention cost you funded overstates margin and understates your real cost of the sale.
Module 8: Subscriptions, Payouts, TDS, Webhooks and ERP
Reconcile recurring debits through e mandate and e-NACH, then handle PayU Payouts for vendor payments where you must deduct and post the right TDS section and keep Income Tax TDS separate from GST TDS. Relying only on webhooks and missing failed or delayed settlements is the mistake, so a payment shows as received in books but never actually settles to your bank.
